[Scspamcop] Re: SpamCop regard responses to complainants as abuse

[Miss Betsy]

"Anthony Edwards" <anthony.edwards at uk.easynet.net> wrote in message 
news:f1b2ea$22g$1 at news.spamcop.net...
<snip>
> Abuse reports are valuable to us, and we take the view that if a
> human has taken the trouble to report abuse to us, either directly
> or via a semi-automated abuse reporting service such as SpamCop,
> the least we can do is to handle the issue (if applicable) and update
> the complainant accordingly.

The primary problem is that few spam reports get a response and reporters 
are always suspicious when they get the first one.  Most people do not get 
the auto-ack responses.

A secondary problem is that occasionally server admins who are spamming will 
try to listwash reporter names.  That adds to the general feeling that /all/ 
responses are spam.  Plus the fact that most abuse reports are necessarily 
generic sounding which is just one more email to delete.

I always wondered whether it was worth sending a thank you to an abuse desk. 
They, too, have a lot to do.  And, just to be on the safe side, one has to 
be sure that your primary email address is not exposed.

HTH,

Miss Betsy
an almost new internet user